FAQs

FAQs

Have questions? We’re here to help. Below are answers to common inquiries about our treatments and membership.

  • Text or call us at 913-353-5757 or email joyhealthkc@gmail.com. We’ll discuss your goals, send intake forms, and order labs if needed.

  • Most medications arrive within a few days to a week.

  • No, we are a direct-pay clinic, allowing us to provide affordable, straightforward pricing without insurance restrictions. We accept HSA and FSA. We also take Care Credit. Ask us about promotions!

  • We use bioidentical estrogen, progesterone, testosterone, and DHEA, customized to your specific needs.

  • Simply text or call us at 913-353-5757 or email joyhealthkc@gmail.com to get started. We’ll guide you through the intake process, review your health history, and determine the best plan for you.

  • No office visits required! Everything is handled remotely via text, phone, or email. We can schedule an in office or phone visit if needed! Walk-ins welcome!

  • With our membership, we manage your medication supply so you never run out. Even if your dose changes, your membership ensures you receive the medication you need, when you need it. You also have the option of Primary Care available to you for your convenience!

  • No. Your medication is provided based on your prescribed dosage and refill schedule. Some medications last much longer than a month, but we ensure you always have enough to stay on track. Just let use know when you have 1 week left!

  • No. Your membership price remains the same, even if your dosage is adjusted. This helps keep costs predictable and your treatment consistent.

  • Yes! Our membership is month-to-month with no long-term contracts. However, we ask that you provide a one-month notice prior to cancellation to ensure a smooth transition and avoid any disruptions in your treatment.

  • Weight Loss and Hormone memberships include:

    – Medication and supplies

    – Labs as needed

    – Provider management and dosing adjustments

    – 24/7 text access for questions or refills

    – Shipping directly to your door

    -Primary Care support for acute illness and medications

    – Member discounts on peptides, supplements, and add-on treatments

Still have questions?

Call or Text us anytime

(913) 353-5757